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Customer Information

  • Return policy tips for customers

    * Take a full video of the product for smooth and easy return
    * Please keep the original packaging and receipt for a smooth return process.
    * Some products, like personalized or hygiene items, may not be eligible for returns.
    * Refunds will be processed within 5-7 business days after receiving the returned item.

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  • customer support tips

    * Need help? Contact us anytime via live chat, email, or phone.
    * Our support team is available 24/7.
    * For faster service, please have your order number ready when contacting us.
    * We love feedback! Take our quick survey to help us serve you better.

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  • Shipping & Delivery tips

    * Orders are typically processed within 1-2 business days.
    * Standard shipping takes 3-7 business days; expedited options are available at checkout.
    * You will receive a tracking number as soon as your order ships.

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  • Privacy & Security Tips

    * We protect your personal data with industry-standard encryption.
    * Your payment information is securely processed through trusted providers.
    * We never share your data with third parties without your consent.

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